Callaroo! Tracking Numbers Improves Your Marketing ROI
Callaroo! tracking numbers from Awardaroo are a wide range of business UK phone numbers from local numbers to 03 and 08 numbers to suit the needs of your business. Whether it is a dedicated number for your business, a landline for your sales agents’ mobiles or to support your expansion in to other cities. Our intelligent inbound contact handling solutions, virtual call centre, automated call distribution, call whisper, post call DTMF and other supporting services ensures your business maximises the benefits today’s modern telephony can offer you.
Callaroo! tracking numbers combined with BridgeBox call analysis drives improved sales and customer service productivity. Please call for further details as we can build any customised inbound call management solution you require.
Some of the basic features of a callaroo! bespoke inbound call management solution are shown below.
|Call Queuing||Don’t miss a call and keep callers informed by holding them in a queue.|
|Call Recording||When combined with BridgeBox call analysis, you get deep business insights delivered to you for immediate insight and practical actions for business improvement.|
|Call Whisper||Play a message to agent advising them of the source of the call for enhanced customer service.|
|Caller Routes||Route calls to different destinations according to the caller’s number or CLI or time of day amongst many other possibilities. Ensure the caller gets the most relevant service, reduce call time, minimise transfers and increase customer satisfaction.|
|Custom Announcements||Engage with your callers immediately creating a positive first impression. A professionally recorded welcome at that start of their call is important. They can then connect directly, hold in a queue, leave a voicemail, press 1, your choice for your business need.|
|Hunt Groups||Ensure a call always gets answered by finding the first available phone to call in a hunt group. Combine this with Call Whisper in the agents ear so they know where the call comes from.|
|Mobile Routing||Divert your landline numbers to mobiles to ensure calls get answered by a field agent when possible, then divert if unavailable to head office to give a first class service.|
|IVR Menus||Create any combination of levels in the IVR or auto attendant menu you like with options to leave a voicemail, connect to reception, go into a hunt group and more.|
Please call to see how we can help you be successful with your implementation of inbound phone numbers.